In the interconnected world of today, access data and mechanisms there to have become the most important capital and those with broad access to such capital benefit possibility for bigger growth and greater development. For this purpose, upon the commissioning of total information networks in the country, a lack of information existing in different sectors will disappear. Time-space compression, simultaneous awareness of events, trends and ideas in different parts of the world and inside the country makes it necessary that information exchange not be limited to a special scope and benefit from information network on all levels so that by timely becoming aware of events and changes be able to move in line with preserving its rights and improve competitive nature of society. Our country is not an exception to this rule and using information technology has experienced good growth during recent years, and for the purpose of easy access to information, easiness, and reduction of archiving and keeping expenses, increase in fast manageability, and reduction of hardware and software expenses by sharing sources, etc, organizations and institutes have benefited from this industry. Meanwhile, other advantages of using data transfer networks include implementation of paperless system and virtual archives that through creating proper bed for omission of paper and physical transfer of information play a prime role in reducing expenses, increasing speed for easy access to information without time and location limitation and proper long term saving and keeping of information with the possibility of using backup copy. Computer networks are designed and implemented considering the conditions and policies of every organization. In this connection, benefiting from the experience of practicing in this field is of prime importance for the purpose of using services including consultation, design, supervision or commissioning network based on state-of-the-art technology of this industry. Gostareshe Ertebatate Neo Khavarmiyaneh Co. ( TEKDATA ) with over a decade experience practices in this field as one of the pioneer companies in promoting the IT industry of the country. This company, benefiting from state-of-the-art technology of the world and designing and implementing computer networks in conformity with international standards, has always tried to take a long step to promote technical knowledge and use efficient effects of this industry.

Background

Gostareshe Ertebatate Neo Khavarmiyaneh Co. ( TEKDATA ) , in line with the objectives of founders and after five years of activity in electronics and telecommunications industries under the name of Novintec which has resulted in production of wireless and electronic equipment, was established officially in …… with efforts of its specialists in telecommunications and IT industry and is specialized in computer networks and has gone through the steps of prosperity relying on know-how, employing experienced experts and using updated marketing policies.

Field of Activity

TEKDATA Co. Offers and provides date networks and telecommunications networks. This company provides services like consultation, design, installation, promotion, training, and support for local, urban and wide telecommunications and computer networks. TEKDATA Co. as the first company to offer NGN equipment of telecommunications industry and WLL systems in the country, relying on scientific capital of experienced and efficient experts, has been offering services including consultation, design, installation, testing and commissioning the greatest, newest and most advanced LAN, MAN, Campus Networks and ISP benefiting from the latest important technology of IT industry. Meanwhile, this company has completed several projects in designing and implementing computer networks based on standards ISO/IEC11801 and structured cabling. Moreover, TEKDATA Co. offers inactive network goods on an end-to-end basis and has selected companies like Kerpen, Siemon, and Panduit to supply inactive goods. Inactive network products are in the field of structured cabling and some of the reasons for the selection of company based on positive assessment and quality of its products are as follows:

1. Variety of products and the right of selection based on cost.
2. Production based on state-of-the-art standards.
3. Production of equipment on an end-to-end basis.
4. Obtaining international standards certificates for the production of inactive network products.
5. Using superior technologies for the purpose of preserving quality status among producers.
6. Offering quality guarantee services.

Policy

Considering the increasing importance of information and communication technology in all human communities as one of the most important factors of development on different levels and fields, the role of expert force in meeting such needs is considered more than before. In the opinion of TEKDATA Co., quality of and employing expert forces and international standards in implementing entrusted projects have been selected as the proper position for quality and profitability of related projects. The policies of this company are based on the achievement of its economic objectives on the basis of obtaining the quorum standards in implementing projects and fully satisfying customers. Moreover, in order to use the maximum capability of employees in providing better services to customers, this company withholds no action in selecting efficient and aware experts and creating a suitable work environment for them.

Strategy

According to the policy of the company, the achievement of the foregoing objectives needs long-run planning and policies. For this purpose, the following solutions have been selected to meet the short-term and long-term objectives of the company:

1. To concentrate on the sale market of network equipment in order to promote the company’s sale share of goods licensed through advertisement and presence in state specialized exhibitions.
2. To concentrate on the market of potential projects under the definition of governmental organizations and institutes via dispatching marketing teams consisting of technical and sale experienced experts, offering pre-sale consultations and designs, support and providing and offering RFP.
3. To accept active sale agencies in all provinces in order to accelerate the speed and save expenses of rendering services in different parts of the country.
4. To fully satisfy customers by creating a supervision and control unit of quality of completed projects by TEKDATA Co.
5. To establish close and continuous relations with informatics consultants and experts of governmental organizations and institutes by holding consultation meeting and specialized seminars by public relations division.
6. To create close relations and accept sales and distribution agency from good-standing foreign companies producing active and inactive network equipment in order to vary products and to create a link between local and international markets.

Organizational Structure

Gostareshe Ertebatate Neo Khavarmiyaneh Co. ( TEKDATA ) with a concentrated management structure consists of seven divisions including commercial division, technical division, administrative division, finance division, warehouse division, public relations division and management, each one, with the slogan of customer management, plays a prime role in social-economic development of company and their continuous relation with customers is undeniable and very obvious in line with customer respect program and guaranteeing their rights.

7-1- Commercial Division

7-2- Technical and Engineering Division

7-3- Administrative Division

7-4- Finance Division

7-5- Warehouse Division

7-6- Public Relations Division

7-7- Sale Division

Commercial Division

 The commercial division of Gostareshe Ertebatate Neo Khavarmiyaneh Co., using a concentrated management system and employing experienced managers, and experience in the sales specialized market of local and international computer network equipment tries to submit the offer with the best offer, superior quality, and competitive prices. Meanwhile, in order to promote a variety of products and purchasers’ selection right and create close and update relation with IT market of the world, the company has always taken action to establish a relation with well-known foreign producing companies to obtain agency for distribution, sale, and services of these products. Employing an experienced group of marketers to attract active sale and technical agencies in all provinces, this company tries to offer the above services nationwide. In this line, benefiting from its technical experts, this company has taken to hold network training courses and specialized seminars, etc. on different levels in order to promote scientific knowledge of informatics expects of private companies and governmental organizations, consultants and even its sale and marketing experts. In the meantime, in order to satisfy its customers and provide sufficient information and properly respond to their requests, the company, upon customer’s request, takes action to offer free of charge pre-sale services and after sale services on different levels under different names including standard, silver, and golden guarantee.

Technical and Engineering Division

 Technical and engineering division of TEKDATA Co., by creating rank and file structures and employing experienced engineers and specialists in CCNA, CCNP, CCIE, MCSE, has been practicing in the fields including consultation, design, supervision, commissioning and management of national projects inside the country for long years, and plays an important role in managing objectives of company through interaction with sale and marketing division. Meanwhile, by relying on international standards and based on principal network concepts including scalability, redundancy, and security, the company provides consultation and design services and renders suitable solutions on an end-to-end basis. In order to attract customers’ satisfaction and render after sale complementary technical services, this division besides installing, commissioning, numbering, testing, delivering and providing project documentation provides technical support on the hot-line basis, etc or through holding training courses for network users and administrators. In the meantime, for the purpose of quality promotion and quality control of completed projects (QoS), this division through cooperation with supervision unit inspects, seeks and receives comments and suggestions from employers and, if necessary, remedy defects and problems and, in this respect, has taken big steps to obtain international ISO and TS standards Certificates for execution of computer networks.